FAQs

Frequently Asked Questions

Find answers to common questions and get the information you need to shop with confidence.

General Information

Do you have a physical store?

No, we do not currently have a physical store.

However, we participate in pop-up events at the South Hill Farmers Market during the season. You can check our Events page for upcoming pop-ups in South Hill, Brodnax, VA, located in Mecklenburg County.

I sent an email or DM, but no one has responded.

We are experiencing an overwhelming amount of emails and DMs daily. As a result, we ask that you wait at least 72 hours for a response to your inquiry. For all inquiries, please use our Contact Us page.

I sent an email and no one has responded. Should I DM?

No. Please limit your inquiry to our Contact Us page. Unfortunately, we are no longer accepting inquiries via DM.

Do you have a customer service number?

No. All inquiries will be handled through our Contact Us page.

Do you ship worldwide?

Yes, we ship worldwide.

I purchased the wrong item. Can I exchange it?

We are able to modify orders for the first 24 hours after they are placed. After 24 hours, we will no longer be able to make any changes. For all order modifications, please contact us via our Contact Us page with your full name, order number, and change details.

I entered my address incorrectly. Can I fix it?

We can modify addresses up until they are fulfilled. Once your order has been fulfilled, we will not be able to make any changes. For address modifications, please contact us via our Contact Us page with your full name, order number, and correct address details.

My order is lost. What can I do?

UniquelyForU is not held liable for any lost or damaged parcels. However, please contact us via our Contact Us page, and our team will do their best to resolve your inquiry in a favorable manner.

Get the answers you need about our wellness products and how they can support your health.

Wellness

What is the expiration date for sea moss powder?

Sea moss powder can last up to two years when stored properly in a cool, dry place away from sunlight. For the best quality, keep it tightly sealed to avoid moisture exposure.

What water should I use to soak sea moss?

For soaking raw sea moss, we recommend using filtered or spring water to ensure purity. Avoid tap water if possible, as it may contain chemicals that can affect the sea moss's quality.

What’s the difference in colors of sea moss?

Sea moss comes in various colors, including gold, purple, and green. The color reflects where and how it’s harvested, with gold sea moss typically being the most sun-exposed and purple sea moss growing in slightly deeper, less light-exposed waters. Nutritional profiles can vary slightly, but all colors provide a rich mineral content.

What is the scientific name for sea moss?

The scientific name for sea moss is Chondrus crispus. However, our African sea moss may also belong to the Genus Eucheuma, which grows naturally in the warm waters off the coast of Africa. Both types are highly nutritious and sought after for their beneficial properties.

Discover everything you need to know about our premium Sea Moss Powder and how it can benefit your health.

Sea Moss Powder

Where does your sea moss come from?

Our sea moss is grown and harvested in Tanzania, Africa and is shipped and distributed from Brodnax, VA.

How can I consume sea moss?

You can add it to smoothies, warm drinks like tea, or cook food with it.

How often and how much sea moss powder should I take?

We suggest that you take sea moss every day with a recommended dose of 1-2 tablespoons.

Does sea moss support thyroid health?

Sea moss is rich in iodine and selenium, two micronutrients necessary for overall thyroid health.

Can I take sea moss while pregnant?

Though we have customers who have taken sea moss while pregnant, we ask that you consult with your doctor due to the iodine and selenium content in sea moss.

Learn more about our fragrances and how they can elevate your everyday experience.

Fragrance

What makes your body oils stand out?

Our body oils are thoughtfully crafted with a focus on premium quality and detail. Inspired by luxury fragrances, each scent is designed to evoke sophistication and elegance.

Are your body oils safe for all skin types?

Yes, our body oils are gentle and suitable for all skin types. However, if you have sensitive skin, we recommend performing a patch test to ensure compatibility.

How long do your body oils last?

The fragrance duration of our body oils varies but is designed to linger subtly throughout the day. Longevity can be influenced by skin type and how the product is applied.

Are your body oils cruelty-free?

Yes, our commitment to ethical standards means all our products are cruelty-free. We never test on animals and prioritize responsibly sourced ingredients.

Can I mix and match scents from your collection?

Absolutely! Our body oils are designed to be layered, allowing you to blend different fragrances to create a personalized, unique scent.

What's the best way to apply your body oils?

For optimal results, apply the oils to pulse points like the wrists, neck, and behind the ears. This enhances the fragrance’s longevity. Start with a small amount and add more as desired.

Do you offer international shipping?

Yes, we ship our exclusive body oils worldwide. Shipping rates and delivery times may vary depending on your location.

What is your return policy?

We stand by our products with a satisfaction guarantee. If you're not completely happy with your purchase, you can return it within [X days] for a full refund or exchange. Please see our return policy for details.

Are your body oils good gift options?

Absolutely! Our body oils make thoughtful gifts. We also offer gift packaging and curated sets for a luxurious and memorable present.